ADA (Americans with Disabilities Act) requirements state that “a ‘qualified’ interpreter means someone who is able to interpret effectively, accurately and impartially, both receptively and using any necessary specialized vocabulary.” Deaf and hard of hearing people deserve to have a qualified, Certified ASL interpreter who can provide the most efficient service possible. 

• Certified interpreters are professionals who have proven skills and bona fide qualifications.
• Certified interpreters are bound by strict Standards of Ethical Behavior which include three main concepts: Confidentiality, Impartiality and Integrity.
• Members of the deaf community prefer a “live” interpreter and this is the most convenient, reliable, and accurate means of exchanging information with the deaf and hard of hearing. These services can be provided using social distancing communications, either in person wearing masks, washing hands or utilize Video Remote Interpreting.
• Click here to learn how Video Remote Interpreting (VRI) with our Certified Interpreters can help you and to submit your Service Requests now.